The 27-year-old was formally welcomed to the team in a brief on-field meeting on Wednesday, marking his maiden appearance at top-grade training since brokering a release from Leeds.His contract is still pending finalisation from the NRL, however given he hasn’t played a game since the end of last season he could still do so through reserve grade for Newtown.That appeared more likely after Wednesday’s training session, where coach Shane Flanagan kept current No.9 Jayden Brailey in the chief hooking role.By comparison, Segeyaro had the lesser share of dummy-half duties with Manaia Cherrington while in attack with largely reserves in an opposed session.His biggest impact of the morning came when he charged down a Chad Townsend kick, slightly injuring the Sharks playmaker.Townsend stayed down, but recovered and completed the rest of the session.Segeyaro’s arrival at the club has the potential to cause a real headache for coach Shane Flanagan.Segeyaro was the Dally M hooker of the year in 2014 when he helped Penrith to the preliminary final, but Brailey’s development is continuing nicely in first grade.After debuting in Round 1, Brailey played 80 minutes for the first time in Sunday night’s 16-10 loss to St George Illawarra.Segeyaro has come off the bench in 67 of his 103 NRL games, but was at his best at the Panthers in 2014 as an 80-minute player in the second-half of the season.”It’s going to be a good headache for Flanno to have,” Sharks forward Latimore said.Latimore played with Segeyaro for three-and-a-half seasons at the Panthers, and believes the lively dummy-half would add plenty at the Sharks.”We’ve got a couple of players who promote the footy in terms of offloads and I reckon that’s when he’s at his best, playing off broken play,” Latimore said.”He will be out ready to prove he can still play.”Segeyaro was forced to spend more than a month training on his own after attempting to break his contract with English Super League club, Leeds, with two seasons still to run.He was only granted permission by the NRL last week to train with the Sharks, and he initially joined Newtown players in practice before linking with the top squad on Wednesday.He was on Tuesday named at No.21 on an extended bench for Saturday’s clash with Parramatta, with Brailey at No.9.
borrower experience Lender Technology 2019-02-04 Donna Joseph Share February 4, 2019 1,041 Views in Daily Dose, Featured, Market Studies, News A recent tech study conducted by STRATMOR Group shed light on where lenders have made major strides as well as the areas where they are lagging.The January issue of the Insights Report examined system technologies widely used by lenders and found that 76 percent of mortgage lenders currently give borrowers the ability to sign disclosures online compared to 61 percent in 2017, while 72 percent allow borrowers to upload documents and respond to loan conditions online. The share of respondents who use agency solutions for loan delivery data validation, compliance and loan salability was 72 percent.The report pointed out that the primary driver of lenders’ technology investments has shifted from regulatory concerns to a focus on improving customer service. Providing mortgage borrowers with a digital experience is no longer a competitive advantage but the new reality for mortgage lenders. “Today we have an environment that is about stealing market share and succeeding with the tougher purchase transactions. Customer satisfaction and maintaining relationships have replaced regulatory mandates as the top concerns. That means meeting the needs of borrowers and referral sources,” said Garth Graham, Senior Partner at STRATMOR. Ellie Mae’s Encompass was the most used point of sale technology for the fourth year in a row, followed by Blend, the report noted. Only 18 percent of respondents said they do not use a company-sponsored lead management tool. The rest of the 82 percent use one or more CRMs of the 24 third-party systems. Top of Mind, Salesforce, and Velocify hold the top three spots. Optimal Blue was the leading product and production engine among respondents. According to the report, among the different technologies used, lenders were most likely to stay with their current production pipeline hedging, loan origination software, and product and pricing engine technologies rather than switching to competing products. “Today’s borrowers expect a digital experience, and lenders that do not empower consumers to upload and execute loan documents online are not only in the minority but are falling far behind their peers,” Graham said. He also reiterated that “while lenders are deploying and utilizing digital capabilities on the front end of the origination process, there are great opportunities to gain efficiencies on the back end.” It is a mistake if lenders do not consider the impact of new technologies on customer experience, according to Graham. He emphasized the need for lenders to “measure borrower satisfaction at a deep level to quantify the impact,” before making an investment in any new technology. Participants in the STRATMOR study included independent and bank-owned or -affiliated mortgage companies ranging in size from under $250 million in annual production to those that ranked among the 10 largest in the industry in total origination volume. Click here for more. Digital Lending: Move Ahead or Fall Behind